Sea Bright: Sheriff Shaun Golden continues to lead the way in shared services, by marking another milestone, this time with the Borough of Sea Bright. On May 13, the Monmouth County Sheriff’s Office took over all of the borough’s dispatch operations, which include 9-1-1 emergency calls for service, police, fire and EMS. The move provides Sea Bright with high tech radio communications and cutting edge services. It will cut costs and help increase safety.
“The Monmouth County Sheriff’s Office 9-1-1 Communications Center is the largest shared service in Monmouth County,” said Sheriff Shaun Golden. “It is an efficient, cost savings measure that will enhance public safety while addressing emergencies and life threatening situations in a more rapid response.”
The change means that when a call comes into the 9-1-1 Communications Center from Sea Bright, an alert will be sent directly to the first responders in the borough. In the past, when a 9-1-1 call came in, Sea Bright police, fire and EMS would be contacted first, then, the borough would send out its own alert. This consolidation eliminates one step in the emergency process to address an incident sooner.
“The Monmouth County Sheriff’s Office 9-1-1 Communications Center serves as a model for 9-1-1 services and is the best and most efficient solution for the borough and its tax payers,” said Mayor Dina Long. “It allows us to modernize Sea Bright’s communications system and will ultimately cut costs for the borough.”
“This is the ultimate shared service and I commend the sheriff’s office and Sea Bright for working together,” said Freeholder Thomas A. Arnone, liaison to the county office of Shared Services. “Monmouth County has the broader knowledge and resources to offer shared services and it benefits towns to take advantage of this opportunity.”
The Monmouth County Sheriff’s Office 9-1-1 Communications Center is staffed with 101 public safety telecommunicators and provides 9-1-1 services to 50 municipalities and dispatches for 111 agencies which include police, fire and EMS.
“This change will provide a higher level of services through our trained, dedicated team of public safety telecommunicators,” said Sheriff Golden. “They serve the County 24 hours a day, seven days a week and are emergency medical dispatchers, emergency communication officers and National Crime Information Computer (NCIC) terminal operators.”
In 2014, the center received a total of 590,519 calls, on average, 1,600 calls are received per day.